VYRO Shipping Policy

Last updated: October 9, 2026

From checkout to delivery, we want you to know what to expect. Below you’ll find information about shipping, delivery times and support for your order.

Delivery Locations

We currently deliver to [Sweden]. Available delivery options are displayed at checkout.

Order Processing

Orders are normally processed within [1-2] business days after payment confirmation. Business days are Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a shipping confirmation by email.

Delivery Times

Estimated delivery to Sweden is [5 business days after dispatch—confirm before publishing].

This estimate excludes order processing time. Any different delivery timeframe shown at checkout or agreed in your order confirmation applies to your order.

Delivery times may be affected by public holidays, carrier disruptions or customs processing where applicable. If we become aware of a significant delay, we will contact you with an update.

Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase.

 

Tracking Your Order

Where tracking is available, your shipping confirmation will include a tracking link. Tracking information may take some time to appear after the carrier receives your parcel.

 

Delivery Details

Please check your delivery address, email address and telephone number before placing your order.

If you notice an error, contact us as soon as possible. We will try to update your details before dispatch, although changes may no longer be possible once your parcel is with the carrier.

Delivery Delays or Missing Parcels

If your order has not arrived within the stated timeframe, please contact us. We will investigate with the delivery partner and help resolve the issue.

If tracking shows delivery but you have not received the parcel, check whether someone at your address accepted it and contact us promptly.

Delivery delays do not affect your statutory consumer rights.

Damaged Deliveries

If your parcel or product arrives damaged, contact us as soon as reasonably possible. Photographs of the packaging and product can help us investigate.

Please retain the packaging where practical. Missing packaging or photographs does not automatically prevent you from making a valid complaint.

Collection Point Deliveries

If your parcel is delivered to a collection point, follow the carrier’s notification and collect it within the stated holding period.

If you cannot collect your parcel, contact us for assistance. Leaving a parcel uncollected does not, by itself, notify us that you wish to withdraw from your purchase.

Customs and Import Charges

[Before publishing, confirm where orders ship from and state whether import VAT, customs duties and carrier clearance fees are included in the checkout price. If customers may need to pay additional charges, explain these clearly before purchase.]

Returns and Refunds

To return a product, withdraw from your purchase or report a fault, please see our Returns & Refunds Policy.